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Terms and Conditions

Welcome to Xamians! These Terms and Conditions ("Terms") govern your use of theservices provided by Xamians Pvt Ltd (Xamians). By accessing or using our website andservices, you agree to comply with these Terms. Please read them carefully beforeproceeding.

1. Acceptance of TermsBy using our services, you acknowledge that you have read, understood, and agree to bebound by these Terms, as well as our Privacy Policy. If you do not agree, please refrain fromusing our services.

2. Services ProvidedXamians provides various online and offline services for various lifestyle and healthconditions . It also provides personalised weight management services, including dietassessment, customised diet plans, and ongoing support. These services are tailored basedon individual health needs, and results may vary.

3. EligibilityOur services are intended for individuals 18 years or older. By using our services, youconfirm that you meet this age requirement.

4. User ResponsibilitiesYou agree to:● Provide accurate, current, and complete information during the registration process.● Update your information as necessary to maintain its accuracy.● Use our services responsibly and in accordance with these Terms.

5. Medical DisclaimerXamians’ services are not a substitute for professional medical advice, diagnosis, ortreatment. Always seek the advice of your physician or other qualified health providerregarding any medical condition or treatment. Xamians is not liable for any health issues thatmay arise from following our dietary recommendations.

6. Payment and BillingPayment for services must be made in full prior to the commencement of the program unlessotherwise agreed. Fees for services are non-refundable, except as stated in our refundpolicy.

7. Refund PolicyWe strive for customer satisfaction. If you are dissatisfied with our services, you may beeligible for a partial refund, subject to review on a case-by-case basis. Please refer to ourRefund Policy for more details.

8. Confidentiality and PrivacyWe are committed to protecting your privacy. All personal information collected during thecourse of our services is handled in accordance with our Privacy Policy. We will not shareyour information with third parties without your consent, except as required by law

.9. Intellectual PropertyAll content provided by Xamians, including text, graphics, logos, and other material, is theintellectual property of Xamians. You may not reproduce, distribute, or exploit this contentwithout prior written consent.

10. Limitation of LiabilityTo the fullest extent permitted by law, Xamians is not liable for any direct, indirect, incidental,special, or consequential damages arising from the use of, or inability to use, our services.

11. Modification of TermsWe reserve the right to modify these Terms at any time. Any changes will be posted on thispage, and continued use of our services after such changes constitutes acceptance of theupdated Terms

.12. Governing LawThese Terms shall be governed by and construed in accordance with the laws of India. Anydisputes arising from these Terms shall be resolved in the courts of Thiruvananthapuram.

13. Contact UsIf you have any questions about these Terms, please contact us at admin@xamians.com.

By using Xamians’ services, you acknowledge that you have read, understood, and agree tothese Terms and Conditions.

Privacy Policy

Effective Date: 1st January 2024

Introduction

At Xamians, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, use our services, or engage with us in any manner. Xamians provides nutraceutical products and nutritional psychology counseling, and we understand the importance of maintaining the confidentiality and security of your personal data. This policy outlines our practices in compliance with European privacy laws, including the General Data Protection Regulation (GDPR).

By using our services, you agree to the collection and use of your data in accordance with this policy.

1. Information We Collect

We may collect the following types of personal data when you interact with our website or services:

Personal Identification Information: Name, email address, phone number, billing and shipping address.
Health-related Information: Information regarding your health, nutritional needs, or psychological counseling preferences, which may be necessary to provide our services.
Technical Data: IP address, browser type, device type, operating system, and browsing behavior on our site for analytics purposes.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

To provide you with the services you request, including nutraceutical products and nutritional psychology counseling.
To respond to your inquiries, provide customer support, and communicate with you about your orders and services.
To process transactions, including billing and shipping of products.
To improve the functionality of our website and services, ensuring a better user experience.
To send marketing communications if you have opted in to receive such information. You can unsubscribe at any time.

3. Data Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard it. We use secure protocols (SSL encryption) for data transmission and ensure that access to personal data is restricted to authorized personnel only.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Sharing Your Data

Xamians will never sell, rent, or share your personal data with any third party or external website for commercial purposes. Your data will only be shared with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services (e.g., payment processors, shipping companies). These service providers are required to protect your personal data and use it solely for the purpose of performing their services.
Legal Compliance: If required by law or to protect our rights, we may share your personal data with authorities or other entities as necessary.

6. Your Rights

As a user in the European Union (EU), you have certain rights regarding your personal data under the GDPR, including:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
Erasure: You have the right to request that we delete your personal data, subject to legal obligations and limitations.
Restriction of Processing: You may request that we limit the processing of your personal data under certain conditions.
Data Portability: You may request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
Objection to Processing: You may object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at admin@xamians.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. These technologies help us:

Remember your preferences and settings.
Understand how our website is used and improve its functionality.
Provide targeted advertisements (if applicable).

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

8. International Transfers of Data

If you are located outside of the European Economic Area (EEA), please be aware that your personal data may be transferred to and stored in countries that may not have data protection laws equivalent to those in the EU. In such cases, we will take appropriate measures to ensure that your data is adequately protected.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page, along with the updated effective date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Xamians Pvt Ltd
[Dotspace, Kazhakoottam, Trivandrum, Kerala
Email: admin@xamians.com

Phone: (91) 7736311121

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Terms and Conditions

Privacy Policy

By using our website and services, you acknowledge that you have read and understood the Terms and Privacy Policy.